Pictured; Lyn Holmes Facilities & Office Manager GroupHQ delivering their Office move project.
Berendsen - a FTSE 250 company with £1bn turnover and 15,000 employees - wanted to create the perfect Digital Workplace Experience at their new global headquarters in London.
Berendsen delivers a complete textile rental and laundry service to all types of activities. They offer everything from clothing to chefware, cloths, entrance mats, mops, bed and bath linen and hygiene equipment. Across their four business lines – Hospitality, Healthcare, Workwear and Facility – they work with thousands of organisations all over Europe that make our lives possible. Berendsen services and solutions are available in 16 different countries throughout Europe.
Berendsen London Group HQ due to their lease end approaching, they engaged with Generation Digital to help them with selecting the right Digital Workplace Technology for their new London Mayfair HQ workspace.
Generation Digital held a select number of design workshops and interviews with the relevant parties within the company to understand Berendsen vision for their new office including their group executive team.
The Evoko Liso was chosen for their meeting room management, allowing people to check in and book online using Microsoft Office 365, thus allowing them to maximise room productivity and usage, whilst giving them reporting to analyse how the space is being utilised and gain better efficiency.
They opted for Unified Communications solution with VOIP phones with Bluetooth, this allowed them to use the Evoko Minto Bluetooth conference phones. Eight units where placed behind reception thus allowing people to grab a high quality wireless conference phone and be used in any meeting room, huddle/desk area or space as desired without need of IT/Facilities.
The Office and Facilities Manager Lyn Holmes, who was responsible for all aspects of move explained “That Evoko Liso and Evoko Minto, were instant success and staff really took to them. The feedback was excellent with much improved process of booking meetings spaces and making conference calls in flexible manner, how more productive they were, without the wasted time of trying to find a meeting room or one with working conference phone, as the Evoko Minto could be used in any space.” Another benefit was staff from other European offices could now book meetings in the Group HQ and use the system without fuss, as such they now planning a wider deployment for Evoko Liso across their European offices.
Part of their new space/culture they wanted to have digital content to be displayed along with live TV feed in their communal areas, a satellite was installed on the roof and run over IPTV system, that could show live TV and digital content in area they chose.
As this was Group HQ Security was high on their list, but wanted a security, video surveillance IP CCTV system that was easy to use and could be integrated into multiple sites across Europe without fuss with a standard based system, products from Axis Communication where chosen, Axis are the market leader in network video.
As part of consultancy process, we helped Berendsen better understand some of their existing investment in Cloud Video Conference Technology, we were able to deploy this to better affect in the new space and made sure the staff had the correct training to use the system, as such they ae now gaining a much higher ROI on that technology investment.
Size: 11,000 sq ft
Programme: 3 weeks
Location; London Mayfair
Sector; Industrial / Manufacturing
Services; Digital Workplace Consultancy, Project Management, Design and Installation
Berendsen felt the responsiveness, service and delivery to be excellent. Generation Digital successfully met their requirements, while simultaneously reflecting Berendsen vision for their new Group HQ with improved Digital Workplace Culture.