What is ChatGPT Enterprise?
ChatGPT Enterprise is the business‑grade version of ChatGPT with enterprise security, advanced admin controls (RBAC/SCIM), workspace analytics, expanded context, and optional data residency. It also supports managed access to apps (formerly connectors), compliance logging, and pooled credits for premium features.

ChatGPT Enterprise — why upgrade now (and how to roll it out)

Upgrading to enterprise AI isn’t just about faster answers. It’s about governance, compliance, and measurable adoption. OpenAI’s ChatGPT Enterprise adds the controls IT needs—without slowing down the business.

What you get beyond standard plans

Security & Admin: Enterprise workspaces support SSO and SCIM for automated provisioning, role‑based access control (RBAC) with group‑level permissions, configurable data retention, and compliance logs. Admins can also manage which apps are enabled across the workspace.
Resources: SCIM & SSO, RBAC, Apps admin controls.

Visibility & Analytics: A built‑in User Analytics dashboard shows adoption and usage patterns (messages, active users, top tools/GPTs), helping you target enablement and prove ROI. For eDiscovery/DLP, the Compliance API offers deeper log‑level access.
Resources: User Analytics, Compliance API.

Performance & Reliability: Enterprise includes higher message throughput, faster responses, and larger context windows for long documents and complex workflows—ideal for research, analysis, and coding use cases.

Apps (formerly connectors): Centrally enable trusted integrations (and disable the rest) so users can work with approved tools and data sources inside ChatGPT.

Compliance & Trust: OpenAI’s Trust Portal provides current security reports, certifications, and privacy documentation—useful for due diligence and vendor assessments.

Data residency: meeting UK & global requirements

Enterprise workspaces can be configured so customer content is stored at rest in‑region (e.g., UK/Europe), and—in supported locations—even inference can run in‑region for additional control. This helps organisations align with sovereignty and sector policies.

Credits and usage

Enterprise and Business customers can purchase credits to unlock flexible access to premium features (e.g., deep research, “thinking” models, image generation, advanced voice). OpenAI publishes a rate card and plan FAQs so procurement can estimate consumption.

Pooled credits (as described by OpenAI Sales in January 2026): seats include monthly credits that pool at the workspace level—simplifying budgeting across departments. (Note: commercial terms can vary by contract; confirm with your OpenAI account team.)

Plan comparison & official terms

For a side‑by‑side features/security comparison and current plan notes, see OpenAI’s pricing page; for legal coverage, review the OpenAI Services Agreement (Business Terms).

How to roll out ChatGPT Enterprise (fast)

1. Pick high‑value use cases (support, sales, research, PMO) and define success metrics.

2. Enable SSO + SCIM and set default RBAC roles/groups before inviting users.

3. Lock down apps to an approved list; enable more as governance matures.

4. Launch with champions and track usage in User Analytics; share wins weekly.

5. Review compliance needs and integrate the Compliance API where required.

6. Iterate: expand data residency as needed; refine RBAC and groups per team.

Helpful resources

• Trust Portal (security, reports, certifications): https://trust.openai.com/

• Business Terms / Services Agreement (governs Enterprise): https://openai.com/policies/services-agreement/

• Pricing & plan comparison (Enterprise vs others): https://openai.com/business/chatgpt-pricing/

• Apps in ChatGPT (previously “connectors”): https://help.openai.com/en/articles/11487775-connectors-in-chatgpt

• Admin controls for Apps: https://help.openai.com/en/articles/11509118-admin-controls-security-and-compliance-in-apps-enterprise-edu-and-business

• User Analytics: https://help.openai.com/en/articles/10875114-user-analytics-for-chatgpt-enterprise-and-edu

• Compliance API vs Analytics: https://help.openai.com/en/articles/11327494-compliance-api-vs-user-analytics-in-chatgpt-enterpriseedu

• SCIM: https://help.openai.com/en/articles/10011769-scim-integration-faq

• SSO: https://help.openai.com/en/articles/10353253-single-sign-on-sso-for-chatgpt

• RBAC: https://help.openai.com/en/articles/10115163-manage-roles-and-permissions

• Data Residency & Inference Residency: https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt

• Data residency expansion update: https://openai.com/index/expanding-data-residency-access-to-business-customers-worldwide/

• GPT Cookbook: https://cookbook.openai.com/

• Help Centre: Enterprise collection: https://help.openai.com/en/collections/5688074-chatgpt-enterprise

• Customer Stories: https://openai.com/stories/

FAQ

Is ChatGPT Enterprise secure enough for regulated teams?
Yes. It supports SSO/SCIM, RBAC with group‑level permissions, configurable retention, compliance logs, and app controls—plus a Trust Portal for audits.

What’s the difference between User Analytics and the Compliance API?
Analytics is for adoption/engagement insights; the Compliance API exposes fuller logs/metadata for eDiscovery and DLP workflows.

Do we get data residency in the UK or EU?
Yes—new Enterprise workspaces can be set up with regional data residency, and some regions support in‑region inference too.

Where do “connectors” live now?
They’re “Apps” in ChatGPT. Admins can enable/disable approved apps via workspace settings.

Where can we see current rates and credits info?
OpenAI provides a public rate card and explains how credits work for Enterprise and Business plans.