ChatGPT for Business: The 2026 Buyer’s Guide

If you’re standardising generative AI across your organisation, ChatGPT for Business is OpenAI’s quickest route to a secure, shared workspace with enterprise-minded controls, SAML SSO, and no training on your business data by default. It’s built for fast-moving teams that want strong guardrails, straightforward pricing, and an upgrade path to Enterprise when you need more scale and governance.

What ChatGPT for Business includes

• A secure, shared workspace: Invite colleagues, manage roles, and collaborate safely in one place designed for work.

• Advanced models and tools: Access OpenAI’s frontier models and native capabilities like data analysis, file uploads, projects, search, and image generation to speed real work.

• SAML SSO at no extra cost: Centralise identity and reduce password risk; configuration is supported via the admin console with standard IdPs.

• Company knowledge & apps: Connect docs, wikis, tickets and CRM via approved apps so responses reflect your internal context (with admin control).

• Privacy by design: On Business and Enterprise, OpenAI does not use your workspace data for training by default, including data accessed by apps and agent mode.

Why it matters: These inclusions remove the typical blockers (identity, data handling, and relevancy) so teams can adopt ChatGPT safely and get value on day one.

Pricing & contract options

ChatGPT for Business is offered per seat, with monthly and annual plans for Business, and annual contracts for Enterprise; nonprofits have discounted rates. If you need larger-scale controls or pooled credits for advanced features, see Enterprise.

• Business seat pricing: $25/seat/month (annual) or $30/seat/month (monthly) for workspaces with 2+ users.

• Nonprofit discount: 20% off Business (e.g., $20 annual per user) and 25% off Enterprise for large deployments.

• Enterprise flexibility: Pooled, credit-based access to advanced models/features, with unlimited access to core ChatGPT for all users.

Security, privacy & compliance

Security and privacy are the decisive criteria for business adoption. On Business and Enterprise, customer data is excluded from training by default; conversations and deep research are processed transiently, and admins can govern app access. SAML SSO is available, and directory sync (SCIM) is included on Enterprise.

Key controls you can expect:

• Identity & access: SAML SSO configuration via admin console; role-based controls; domain verification.

• Data controls: Clear toggles for training preferences (consumer vs business); export and deletion workflows.

• Apps & knowledge: RBAC over apps; indexing behaviour designed for speed while respecting training settings.

Business vs Enterprise: how to decide

Choose ChatGPT for Business when you need fast rollout, SSO, strong privacy defaults, and simple seat-based billing for a team (2+ users). Upgrade to Enterprise when you need centralised, pooled credits for advanced features, deeper governance, analytics, directory sync, and larger-scale rollouts with OpenAI engagement.

Enterprise adds:

• Workspace-level credit pools for advanced models/tools (no individual rate limits).

• Deeper admin & reporting (e.g., user analytics dashboards) and SCIM provisioning.

• Strategic collaboration to “partner on your AI strategy.”

Typical rollout timeline (what good looks like)

1. Foundation (Week 1): Enable SAML SSO; set admin roles; define data controls and app policy; publish acceptable-use guidance.

2. Use-case launch (Weeks 2–3): Start with 3–5 tasks (content drafting, data analysis, coding help); connect company knowledge for fast wins.

3. Scale (Weeks 4+): Expand licenses; introduce custom apps; monitor adoption via analytics (Enterprise).

Why partner with Generation Digital

Rolling out generative AI responsibly isn’t only a license decision. We help UK organisations plan use-cases, configure SSO and data controls, coach teams, and evidence ROI—with a future-proof path to Enterprise when you’re ready.

Next Steps: Book a ChatGPT for Business discovery call → we’ll get the ball rolling on creating a plan for mapping your use-cases, security needs and adoption in 60 minutes.

FAQ

Q1. What is ChatGPT for Business?
A shared, secure ChatGPT workspace for teams with advanced models, SAML SSO, admin controls, and no training on your business data by default—ideal for fast deployment, with an upgrade path to Enterprise. OpenAI

Q2. How is Business priced?
Seat-based: $25 per user/month (annual) or $30 per user/month (monthly), for 2+ users. Nonprofits receive discounts. OpenAI Help Center

Q3. Does Business support SSO?
Yes. SAML SSO is available and configured via the admin console; SCIM is an Enterprise feature. OpenAI Help Center

Q4. Does OpenAI train on Business data?
No. Business and Enterprise workspaces are excluded from training by default, including data accessed in apps or agent mode. OpenAI Help Center

Q5. How does Enterprise differ?
Enterprise adds credit-based access to advanced features, deeper governance/analytics, and directory sync—suited for large-scale rollouts. OpenAI Help Center

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