Automation and Integration platform Workato launches EU data centre

By Thomas Jones | May 13, 2021
Thomas Jones

Future of Work Workato

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Automation platform Workato has recently announced its new data centre for the European Economic Area (EEA). Workato users can now control where their data gets stored and where their Workato account is housed with their new data centre in Frankfurt, Germany. As a leading eiPaaS provider, Workato uses cloud services to deliver powerful work automation for forward-thinking companies. 

Workato’s new EU data centre allows European organisations the get the full benefit of the Workato platform with closer geographic proximity to their data.

Key components of the EU Data Center include:

  • Location in EU region leveraging multiple data centres and cloud infrastructure provided by Amazon Web Services, built with the same high-availability architecture design as Workato’s US infrastructure;
  • Option for Workato customers to keep all of their data in EU data centre facilities located within the region;
  • 100% in-region data locality, with no replication or backup to US data centres;
  • Infrastructure and codebase updated on the same schedule as the US;
  • A facility that is operational and available to EU customers with an immediate effect.

Workato Data storage

Workato’ new data centre makes it easy for European user to meet internal policies on data storage location and regulatory requirements mandated by the government.

New Workato users can determine the data storage location when signing up for an account in the data centre region of your choice. If you sign up in the EU data centre, all your data is processed and stored in the EU data centre. Examples of data and metadata include Workato recipes, connections, shared assets like lookup tables and all the job history of customer transactions data.

No data transfer between data centres

Workato’s data centres do not transfer customer data to another region and regional data centres have the standalone infrastructure to serve their customers and users in that region. The data isolation provides storage and processing in each area that meets data protection requirements such as GDPR. 

Instant platform updates

Workato’s innovation in supporting multiple data centres includes the capability to deploy all platform updates simultaneously in all regions, including the US and the EU therefore customers will not miss out on new features and performance upgrades.

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Security is not negotiable

Protecting and securing customers’ data is Workato’s #1 priority. Workato operates on a unified security model which includes user access, system integration, reporting, mobile device, and IT access.

The Workato platform also supports critical security and privacy concepts that promote a secure and safe environment for our customers.

Users own and control their data and can determine what data is accessed and processed by Workato. Workato also provides visibility to their security and privacy controls through third-party audits (SOC-2 Type II), as well as their Customer Audit Program. 

Enterprise-grade security built-in

Workato provides a highly secure and reliable integration service using proven, tested, best-in-class technologies, practices, and procedures. Workato’s comprehensive approach to security covers application security, data protection, Workato infrastructure security, and more.. 

Additionally, customers choosing to store data in any data centre have access to all the standard security features:

Authentication. Workato uses industry-standard best practices for application security. Workato supports SAML 2.0 based authentication and Two-factor authentication.

Authorisation. Workato supports flexible and fine-grained access control so the administrators can control access to Workato and what they can do within a shared workspace.  

Access. Workato services across all regions are accessible only over HTTPS. Unauthorised third parties cannot intercept traffic over these protocols due to encryption. Workato uses industry best practices for network security with connections using TLS 1.2 (minimum) and only robust encryption algorithms with a key length of at least 128 bits.

Data encryption. Data “at rest” in the Workato database is encrypted using AES-256. Encryption adds an extra layer of protection against unauthorised access.

Data masking. Mask steps that may contain sensitive data like employee address or sales numbers. Data is not visible in the job details UI for the masked step. Masked data is not persisted in the job history database.

For more information and to trial the Workato platform visit gend.co/workato.

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