As an official Miro partner, Generation Digital helps organisations unlock the full potential of Miro’s collaborative platform. From onboarding and training to full-scale enterprise rollout, we deliver end-to-end services that embed Miro deep into your working methods, turning it from a visual whiteboard into a strategic operating system.
Miro’s visual collaboration capabilities are powerful, but teams often fall back on old habits without a proper rollout. That’s where we come in. We don’t just train your team to use Miro—we help you transform how you work.
Why Miro, Why Now?
Over 70 million people use Miro to power agile collaboration, strategic planning, innovation, and team rituals. Whether you’re working across hybrid teams, global offices, or cross-functional departments, Miro creates a shared space where thinking becomes doing.
But successful Miro adoption isn’t just about access—it’s about behaviour change, alignment, and use case clarity. That’s where Generation Digital’s services go beyond basic setup.
What We Offer: End-to-End Miro Services
We help organisations across the UK and beyond adopt Miro confidently and scale successfully. Our services include onboarding, strategy design, rollout, training, integration, and ongoing coaching.
✅ Miro Onboarding & Foundations
We provide a structured, human-led onboarding experience designed to get your people confident and capable in Miro from day one.
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Role-specific training
Custom training paths for general users, team leads, and workspace admins—each tailored to how they’ll interact with Miro day-to-day. -
Template-led setup
We create or adapt Miro templates for your workflows—retrospectives, team meetings, journey mapping, OKRs, and more—so teams can hit the ground running. -
Collaboration etiquette
We establish agreed norms and ‘ways of working’ within Miro. When do we use Miro? How do we comment? What does good look like? We make it clear. -
Integration support
We connect Miro with your other tools, such as Asana, Microsoft Teams, Jira, or Google Workspace, turning it into a true work hub.
✅ Strategy & Use Case Design
We help your organisation make Miro a tool for business strategy, not just visual brainstorming.
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Discovery & mapping workshops
We run working sessions with your teams to surface blockers and identify where Miro can add immediate value—from creative sprints to project tracking. -
Workflow visualisation & rituals
Together, we design visual workflows and recurring team rituals in Miro, such as async planning, sprint demos, or ideation boards. -
Cross-functional enablement
We create department-specific playbooks for HR, Marketing, Design, Product, Operations, and more, helping every team see how Miro fits their goals. -
Innovation tooling
Our team brings best-practice Miro boards for design thinking, service design, user research, customer journey mapping, and innovation labs.
✅ Enterprise Rollout & Change Management
Rolling out Miro across an enterprise requires planning, structure, and change leadership. We deliver all three.
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Workspace architecture
We design your workspace and team structure to support long-term growth—organised, secure, and scalable. -
Governance frameworks
We establish clear governance around template creation, board permissions, and naming conventions, preventing chaos as your usage scales. -
Change champions programme
We help you build an internal network of trained advocates who drive adoption, support their teams, and ensure long-term engagement. -
Internal engagement strategy
From “Miro Mondays” to onboarding videos and micro-campaigns, we equip you with internal comms that drive interest and usage. -
Usage analytics & KPI reporting
We set up dashboards and review cycles so you can monitor Miro adoption and tie usage back to team performance and goals.
✅ Embedded Coaching & Long-Term Support
We don’t just launch Miro—we help it thrive within your organisation through coaching, check-ins, and community building.
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Dedicated Customer Success Manager
Your single point of contact for support, progress tracking, and strategy evolution. -
Ongoing capability building
We run monthly check-ins, new feature trainings, and department deep-dives to keep your teams growing in confidence and skill. -
Community & culture building
From design jams to innovation sprints, we support your internal Miro community with events and moments that create shared energy. -
Annual reviews & roadmap planning
We provide insights on adoption trends, areas for optimisation, and recommendations for where to take Miro next in your digital roadmap.
Who We Work With
Generation Digital supports organisations across a wide range of sectors:
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Tech & SaaS – scaling collaboration for product, design, and marketing teams
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Public sector – embedding visual thinking into hybrid government teams
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Healthcare & life sciences – enabling cross-functional innovation and research
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Education – transforming learning design and strategic planning
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Enterprises – rolling out Miro to 500+ employees across multiple departments
Clients include Shell, UK Research & Innovation, NHS bodies, EY Canada, and leading universities and research institutes.
Frequently Asked Questions
How quickly can you get our teams up and running with Miro?
Most clients start seeing meaningful usage within 2–4 weeks. Our onboarding approach is structured to drive early wins and build momentum.
Do you offer Miro licensing and services?
Yes. We’re an official Miro reseller on G-Cloud and can bundle licensing, onboarding, and enterprise rollout into a single procurement.
Can you train both power users and beginners?
Absolutely. We tailor training by role and department—from full walkthroughs for new joiners to deep dives for agile coaches or product managers.
Do you offer support outside the UK?
Yes. We support clients across Europe and North America, and our onboarding and coaching services can be delivered virtually or in person.
Ready to Get Started?
If you're investing in Miro, ensure you're set up to succeed. Generation Digital provides the training, strategic thinking, and enterprise support that helps Miro become a true business asset.
📩 Speak to our Miro team today and we’ll show you what’s possible.
Summary
Generation Digital is the trusted Miro partner for organisations that want more than just tool access. We offer structured onboarding, custom training, strategic rollout, and embedded support designed to scale with your teams. Whether you’re just starting out or managing global teams, we’ll help Miro drive the collaboration your organisation needs.