OpenAI has appointed Denise Dresser, formerly CEO of Slack, as Chief Revenue Officer (CRO), tasking her with global revenue strategy across enterprise sales and customer success. The move underscores OpenAI’s push to scale its “fastest-growing business platform in history.” OpenAI

Why it matters

Dresser’s hire signals a deeper enterprise focus as OpenAI converts consumer traction into business revenue (one million+ business customers; rapid seat growth for ChatGPT for Work). Her Salesforce/Slack background — and execution at enterprise scale — aligns with OpenAI’s 2026 growth ambitions.

What’s new

• The role: Dresser will oversee revenue, enterprise go-to-market, and customer success; she’ll report into the operating leadership as OpenAI expands commercial capabilities. OpenAI+1

• Context: Media reports note she is departing Slack to join OpenAI, with Slack naming an interim chief product officer as acting CEO. WIRED

• Trajectory: Analysts track OpenAI’s outsized revenue ramp through 2025 with expectations of further step-ups in 2026, increasing pressure to operationalise enterprise sales motions. Epoch AI

What this means for customers

Expect tighter enterprise packages that connect AI assistants with existing workflows — task orchestration in Asana, knowledge in Notion, system maps in Miro, and enterprise search/context via Glean — as CRO leadership typically drives clearer packaging, pricing, and customer success playbooks.

Quick Q&A

What will Denise Dresser do at OpenAI?
Lead global revenue strategy spanning enterprise sales and customer success, with a mandate to scale adoption. OpenAI

Why bring in a CRO now?
OpenAI is formalising enterprise go-to-market to convert user growth into durable revenue and profitability. AP News

Where was she before OpenAI?
CEO of Slack and a long-time Salesforce executive overseeing large-scale sales operations. Reuters

How fast is OpenAI’s business growing?
OpenAI cites one million business customers, 800M weekly users, and rapid growth in paid workplace seats — momentum it aims to monetise more effectively in 2026. OpenAI