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Meta has announced the discontinuation of its employee communications tool, Workplace, in favour of Workvivo, now owned by Zoom. This transition impacts over 7 million users and is especially significant for companies with remote and deskless workers.

Why the Shift?

Meta's strategic decision to move to Workvivo aims to provide a more robust Employee Experience Platform (EXP). Workvivo offers extensive features designed to enhance employee engagement, communication, and training, making it a formidable competitor against platforms like Microsoft and ServiceNow.

Benefits of Workvivo

Workvivo is tailored for mid-sized companies and sectors such as retail and healthcare. It combines social media-like engagement with practical tools for employee communication, onboarding, and continuous learning. Key features include:

  • Unified Communication: Streamlined communication channels that foster collaboration.
  • Engagement Tools: Interactive features that boost employee morale and participation.
  • Onboarding & Training: Comprehensive modules to facilitate smooth onboarding and continuous professional development.

Steps for Workplace Customers

  1. Assess Current Needs: Evaluate your organisation's current use of Workplace to identify essential features and tools that your team relies on.

  2. Plan the Transition: Develop a detailed transition plan. This should include timelines, data migration strategies, and training programmes to ensure a smooth shift to Workvivo.

  3. Engage with Workvivo Support: Utilise Workvivo's customer support and resources. They can provide guidance on best practices for migration and implementation.

  4. Train Your Team: Conduct training sessions for employees to familiarise them with the new platform. Focus on the features that align with your organisational needs.

  5. Monitor and Adjust: After the transition, monitor the platform's usage and gather feedback. Be prepared to make adjustments to optimise the experience.


The transition from Workplace by Meta to Workvivo by Zoom represents a significant upgrade in employee engagement and experience tools. By carefully planning and leveraging the robust features of Workvivo, organisations can ensure a smooth transition and continued productivity.

At gend.co, we specialise in facilitating seamless transitions between platforms. Our expertise can help your organisation adapt to Workvivo efficiently and effectively. Contact us today to learn how we can support you during this transition.

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