OpenAI has appointed Denise Dresser, previously CEO of Slack, as Chief Revenue Officer (CRO), assigning her to develop global revenue strategies across enterprise sales and customer success. This decision highlights OpenAI’s effort to grow its “fastest-growing business platform in the world.” OpenAI

Why it matters

Dresser’s hiring indicates a stronger focus on enterprise as OpenAI shifts consumer interest into business revenue (over one million business clients; rapid seat expansion for ChatGPT for Work). Her experience with Salesforce/Slack — and execution at an enterprise level — aligns with OpenAI’s growth goals for 2026.

What’s new

• The role: Dresser will manage revenue, enterprise go-to-market strategies, and customer success; she’ll report to the operating leadership as OpenAI enhances its commercial capabilities. OpenAI+1

• Context: Media sources report she is leaving Slack to join OpenAI, with Slack appointing an interim chief product officer as acting CEO. WIRED

• Trajectory: Analysts are observing OpenAI’s significant revenue increase through 2025, with projections of further advancements in 2026, boosting the need to optimise enterprise sales strategies. Epoch AI

What this means for customers

Customers can expect more cohesive enterprise packages that integrate AI assistants with current workflows — task management in Asana, knowledge storage in Notion, system mapping in Miro, and enterprise search/context via Glean — as CRO leadership usually streamlines packaging, pricing, and customer success frameworks.

Quick Q&A

What will Denise Dresser do at OpenAI?
She will lead global revenue strategies encompassing enterprise sales and customer success, with a focus on scaling adoption. OpenAI

Why bring in a CRO now?
OpenAI is formalising its enterprise go-to-market strategies to transform user growth into sustainable revenue and profitability. AP News

Where was she before OpenAI?
CEO of Slack and a long-time Salesforce executive who oversaw large-scale sales operations. Reuters

How fast is OpenAI’s business growing?
OpenAI reports one million business clients, 800M weekly users, and fast growth in paid workplace seats — momentum it aims to monetise more effectively by 2026. OpenAI